Shipping Policy
Shipping Area
We currently offer delivery to:Germany, France, Italy, Spain, Belgium, Netherlands, Luxembourg, Austria, Czech Republic, Denmark, Hungary, Poland, Slovakia, Slovenia, Ireland, Portugal, Sweden, Estonia, Finland, Croatia, Lithuania, Latvia, Bulgaria, Greece, Romania.
Shipping Fee & Time
We need 1 to 2 working days to process the order, and usually 2-3 days later you will receive your products. The shipping is delayed for some objective or uncontrolled reasons. If such an event occurs, we shall let you know immediately via email.
Shipping Carrier
We use DPD and DHL as our carrier for order delivery.
Shiping Address
Please make sure you provide the correct detailed address for order delivery. Once your order has been placed, changing your address is no longer possible. If your order is returned due to a wrong or incomplete address, we'll respond immediately to correct the address and resend it to you.
Shipping Information
Once the order has been shipped, we'll send you an order confirmation email including order details and the tracking number.
Order Cancellation
An order can be canceled before it's shipped. You'll receive a full refund once your order has been successfully canceled. However, if the product you ordered has been shipped out, you may not be able to cancel it immediately. Please contact us via email service@sanfoupower.com for a return and refund once you receive it.
If you have any queries, please contact us via email service@sanfoupower.com.