Shipping Policy

SANFOU Shipping Policy:

Shipping Area

Shipping Fee & Time

Germany

1-2 Days

France

3-8 Days

Italy
Spain
Belgium
Netherlands
Luxembourg
Austria
Czech Republic
Estonia
Hungary
Poland
Slovakia
Slovenia
Portugal
Croatia
Latvia
Lithuania
Bulgaria
Greece
Romania

Shipping Condition:

We need 1 to 2 working days to Germany to process the order, and usually 2-3 days later you will receive your products. Same as ship to the EU Area except Germany within 3-8 days.Special Situation for the shipping is delayed for some objective or uncontrolled reasons. If such an event occurs, we shall let you know immediately via email.

Shipping Area:

We ship product to EU, Currently we do not ship to Denmark, Norway, Sweden, Finland, Iceland and islands due to some unstoppable reason.

Shipping Carrier:

We use DPD and DHL as our carrier for order delivery.

Shiping Address:

Please make sure you provide the correct detailed address for order delivery. Once your order has been placed, changing your address is no longer possible. If your order is returned due to a wrong or incomplete address, we'll respond immediately to correct the address and resend it to you.

Shipping Information:

Once the order has been shipped, we'll send you an order confirmation email including order details and the tracking number.

Order Cancellation:

An order can be canceled before it's shipped. You'll receive a full refund once your order has been successfully canceled. However, if the product you ordered has been shipped out, you may not be able to cancel it immediately. Please contact us via email service@sanfoupower.com for a return and refund once you receive it.

If you have any queries, please contact us via email service@sanfoupower.com.